The idea of being able to click and collect is something that has become very popular for many types of products, but is never something that has really broken into the grocery market.
However, Lambs Larder Ltd have changed this and they’ve recently launched the service for their store.
The owner of the company has commented, “We understand that our grocery store is present in a small village but we think that customer service is essential and even the smallest enterprises are able to innovate.”
The company have implemented a Shopping Cart System on their website which allows customers to select what they want and then simply pop into the store to collect it whenever it’s convenient. Lambs Larder will pack up any order that is provided to them and it will be ready for collection in less than 24 hours.
The benefits to the customer are numerous and include:
• 24 hour shopping
• Access to best quality Local Produce
• No need to wait around for a delivery
• Reduces impulse buying
• Saves time and money
Lambs Larder is known for its focus on local produce and boasts over 25 local suppliers, a key differentiator from the supermarkets. It is hoped that “Click and Collect” will extend the reach of the shop to as much as a 20 mile radius.